Healthcare Assistant

What this role looks like

A Healthcare Assistant provides general administrative and coordination support within medical practices and health organisations. They handle data entry, appointment management, patient communication, and documentation tasks that keep healthcare operations moving efficiently.

Some of What They Do Day to Day

• Assist with patient appointment booking and rescheduling
• Enter and update patient data in electronic health record systems
• Prepare and organise clinical documentation and forms
• Handle incoming patient calls, emails, and enquiries
• Support compliance by maintaining accurate, up-to-date records
• Coordinate with clinical staff on scheduling and documentation needs
• Process basic billing tasks and payment reconciliation