Building a Smarter, Stronger NVT from the Inside Out
By Simeon Hoffmann
When people think about virtual teams, the conversation usually starts with productivity, cost efficiency, or convenience.
But at Neta Virtual Team (NVT), we start with something else: people.
That’s why in May, I travelled to the Philippines to spend time with our incredible team — not just to connect face-to-face, but to invest in something we believe is foundational: ongoing professional development.
Why Training Is More Than a “Nice to Have”
Too many businesses treat training as a checkbox activity — something to do at the start and forget about once work begins. But the most successful organisations see it differently.
“High-performing organisations are 92% more likely to provide ongoing training than their lower-performing counterparts.”
— Josh Bersin, Corporate Learning: More Important Than Ever, Harvard Business Review
Training doesn’t just improve skills — it drives engagement, reduces turnover, and builds a culture of excellence. Especially in a remote-first environment, continued development is what keeps a team aligned, sharp, and adaptable.
“Employees who don’t feel they can develop in the company and fulfil their career goals are 12 times more likely to leave.”
— Monique Valcour, Why People Really Quit Their Jobs, HBR
At NVT, we’re building a long-term team — and that means investing in their growth from day one, and every day after that.
What Our Training Covered
During our full-day training, we focused on:
Working effectively with Australian clients — cultural alignment, communication, expectations
Growth mindset, leadership, and what it means to be more than just a VA
Task systems, accountability frameworks, and proactive service delivery
Team-building and trust-building sessions that reinforce our people-first culture
Why It Matters to You — Our Clients and Partners
When you work with NVT, you’re not just accessing offshore support. You’re gaining trained, invested, and continuously developed teammates who understand your goals, adapt to your systems, and grow alongside your business.
This kind of training is how we protect your time, elevate your client experience, and build teams that own their role — not just fill a task list. At NVT we believe training should not be seen as a cost, it’s an investment in resilience, capability, and retention.
We’re proud of the team we’re building. And we’re proud to keep investing in the people behind the work — because that’s what makes it sustainable.
Final Thoughts
This training trip reinforced what we already knew: our people are our biggest asset. They are skilled, committed, and hungry to grow. And when we invest in them, they invest right back into our clients.
At NVT, training isn’t an extra. It’s the engine.
We’re not just building a VA agency. We’re building something that lasts.
