Frequently Asked Questions

Build your Virtual Team

3. What tasks can a Virtual Team handle?

Our Virtual Teams provide a wide range of business support services, including:

  • Executive Assistance – diary management, travel bookings, email handling, reporting

  • HR & Compliance – recruitment, onboarding, policy writing, Fair Work compliance

  • Bookkeeping & Finance – payroll, invoicing, reconciliations, BAS support

  • IT & Systems Support – cloud systems, software setup, troubleshooting

  • Real Estate & Property Management – lease tracking, tenant coordination, compliance

If you’re not sure what you need, we’ll work with you to develop a custom solution.

4. Can I hire a Virtual Team for a specific project?

Yes! Whether you need one-off assistance (such as setting up a payroll system) or ongoing support, we offer flexible engagement options to suit your business needs.

5. How does Neta Virtual Teams help with HR and compliance?

We understand the complexities of Australian workplace laws. Our HR and compliance services include:

  • Recruitment & onboarding – finding and training the right staff

  • Workplace policies – tailored to your business, ensuring Fair Work compliance

  • Payroll & awards interpretation – ensuring correct pay rates and entitlements

  • Performance management & HR advice – guidance on managing employees effectively

6. Do you provide workplace training for Australian businesses?

Yes! Many businesses struggle with offshore teams who don’t understand Australian workplace culture and expectations. That’s why we provide:

  • Industry-specific training for compliance, HR, and customer service

  • Custom onboarding programs to ensure seamless integration into your team

  • Ongoing professional development to upskill Virtual Team members as needed

We train our Virtual Teams to work the way you do, ensuring they fit seamlessly into your business.

We can connect anywhere

11. How do I sign up for Neta Virtual Teams’ services?

It’s simple:

  1. Book a free consultation – We’ll discuss your business needs and challenges.

  2. Choose a service package – We’ll recommend a custom solution.

  3. We get started – Your Virtual Team is onboarded, trained, and integrated.

12. What are your pricing options?

We offer flexible pricing models, including:

  • Hourly rates for short-term tasks

  • Monthly retainer packages for ongoing support

  • Custom quotes for large-scale projects

13. What industries do you work with?

We specialise in working with:

  • NDIS & healthcare providers

  • Small-to-medium businesses

  • Legal & financial services

  • Real estate agencies & property managers

  • Trade & construction businesses

  • Software Developers

14. How do I contact Neta Virtual Teams for support?

You can reach us via:

We’re here to work with you and grow with you. If you’ve been frustrated with other VA services, we’re ready to show you the difference of having a Virtual Team that actually works for your business.

1. What is Neta Virtual Teams, and what services do you offer?

Neta Virtual Teams goes beyond traditional Virtual Assistants (VAs) by providing Virtual Teams—a fully integrated business support solution. We offer executive assistance, HR and compliance, bookkeeping, IT support, and real estate management, all tailored to Australian businesses.

Unlike generic VA services, we don’t just complete tasks—we become part of your team, working alongside you to ensure long-term success, compliance, and business efficiency.

2. How is Neta Virtual Teams different from other VA services?

We know many businesses have had frustrating experiences with Virtual Assistants who lacked the skills, training, or industry knowledge to deliver real value. That’s why we do things differently:

  • Our Virtual Team members are university-qualified and industry-experienced professionals.

  • We offer business-specific training to ensure our team understands your industry and needs.

  • We stick with you until we get it right—providing ongoing support and refining processes.

  • Our solutions are designed for Australian businesses, ensuring full compliance with local regulations, including Fair Work Australia.

We’re not just a service provider—we’re your business partner, dedicated to helping you succeed.

Focus on growth
Our team want to help

7. What bookkeeping services does Neta Virtual Teams offer?

We help businesses stay on top of their finances with:

  • Payroll processing & superannuation compliance

  • Accounts payable & receivable management

  • Bank reconciliations & financial reporting

  • BAS & GST preparation (working alongside your accountant)

  • Cash flow forecasting & budgeting

8. Do you offer tax services?

While we are not a registered tax agent, we work with your accountant to ensure your financial records are up to date, accurate, and ready for tax time.

9. What IT support services do you provide?

We help businesses streamline their IT systems with:

  • Cloud software setup & integrations (Xero, Microsoft 365, CRM systems)

  • Data security & backups

  • Business automation & system improvements

  • IT troubleshooting & support

10. Can you help manage real estate and property administration?

Yes! We assist real estate agencies, property managers, and landlords with:

  • Tenant communications & lease management

  • Property compliance & maintenance coordination

  • Rental invoicing & payment tracking

  • Administrative support for property portfolios